Frequently Asked Questions (FAQ)
Health and Safety FAQ
Where can I find out about emergency lowering guidance?
At Nationwide Platforms, safety is our primary concern in all of our areas of operation.
We are taking steps to make our emergency descent guidance available for download directly from the base of most of our platforms. This will be in addition to providing printed and online copies as standard.
Learn more about how to access emergency lowering.
Machine Hire FAQ
Do I need an account to hire access platforms?
Yes, all hires require an account; however, accounts are free, quick and easy to open.
Can I pay by credit card?
Yes. When you open your account you can also choose to make a pre-payment for your machines by credit or debit card before the hire takes place.
Can I reserve machines?
Machines cannot be reserved, although platforms can be ordered up to 90 days ahead of the hire date.
What does PowerGuard cover?
PowerGuard is an indemnity scheme with varying levels of cover to offer account holders protection against charges in the case of incidents such as accidental damage, vandalism and theft.
Do I need a harness for all MEWPs (Mobile Elevated Work Platforms)?
Although not a legal requirement both the HSE (Health and Safety Executive) and IPAF (the International Powered Access Federation) strongly recommends that a full body harness with an adjustable lanyard (adjusted as short as possible to provide work restraint) is used when working from a boom type MEWP or vehicle mounted boom.
Can I purchase harnesses from you?
Yes, we offer harness and lanyard sets which come complete with individual serial numbers and product history cards. We also provide IPAF harness training.
What do I do when I no longer need the machine on hire?
When you wish to terminate the hire of the machine, please call 0844 381 4478 to obtain your unique off hire reference number. Please retain your off hire number as this is evidence of termination of the hire. Arrangements can also be made for the collection of the machine at the same time.
What are the terms and conditions of access platform hire?
At Nationwide Platforms we operate by the hire terms set by the Construction Plant-hire Association (CPA). Read more on the CPA terms and conditions of plant hire.
Machine Sales FAQ
Do you have access platforms for sale?
Yes, we sell a host of used machines including scissor lifts, boom lifts and truck mounted platforms. With the buying power of Europe’s largest powered access company, we also sell new machines at industry leading prices.
Can you organise overseas purchasing of machines?
Yes, we can ship machines anywhere in the world.
Do you offer Thorough Examinations (LOLER 1998 -Lifting Operations and Lifting Equipment Regulations)?
Yes, we can offer a full maintenance and inspection package, tailored to your exact needs, for all of your powered access requirements.
Nationwide Platforms FAQ
Why hire access platform equipment?
Providing a safe, convenient and cost-effective means of working at height, our powered platforms deliver the ideal solution as the replacement for more traditional methods of access. With ever-changing Health and Safety regulations and an increasingly diverse fleet of machines to suit all needs, the use of powered access has grown dramatically to help reduce project length and lower costs in industries ranging from construction, engineering and maintenance, to telecommunications, cinematography and arboriculture and more.
Where are you based?
Our machines and working at height courses are available from strategically located depots and training centres situated throughout the UK. See our Depots page to find the nearest one to you.
Why hire access equipment from us?
With access to the UK’s largest powered access fleet, plus unparalleled ongoing technical support, health and safety guidance and training from Europe’s largest work at height training provider, Nationwide Platforms can fulfil all of your platform rental requirements, whatever the job.
Safety Training FAQ
What kind of safety training do you provide?
We offer a complete range of working at height training, including IPAF Operator, Demonstrator and Instructor courses. We also offer PASMA, IOSH, first aid, forklift driving and manual handling courses, plus a further range of complete workplace training.
Can I open a course for one person if no open courses are suitable for when I'm looking for?
Yes, this can be organised to take place 2 weeks onwards from the date of booking. We also provide last minute training availability across the UK. Follow us on Twitter for daily updates and for 10% discount on all open courses listed.
Do I have to open an account to pay for training?
No, payment can be taken via credit or debit card over the phone.
Do I need training to use a MEWP (Mobile Elevated Work Platform)?
It is your employer’s legal obligation to ensure that the operator of the equipment is trained; this is stated in the follows Regulations:
- HSWA – The Health and Safety at Work Act (1974)
- MHSWR - The Management of Health & Safety at Work Regulations (1999)
- LOLER - The Lift Operating & Lifting Equipment Regulations (1998)
- PUWER - The Provision and Use of Work Equipment Regulations (1998)
- WAHR – The Working at Height Regulations (2005)
Nationwide Platforms recommends the internationally recognised IPAF courses which cover several levels of training for the safe operation of MEWPs.
For information regarding safety training please call us on 0845 6011032 or find more details on many of our courses